Our current shipping estimate for the United States, Canada, Australia, And Europe is 7 to 20 days if no delays, after the order has been shipped from the warehouse. Our shipping estimates for all other countries range from two to four weeks depending on how remote the region is.
Shipping time may increase due to Covid and courier delays. In some rare cases by extra 30 days. If your package doesn't arrive within 15 days please contact us at firstname.lastname@example.org. We'll help you locate it.
Processing time of an order: 1-5 business days.
|Regular Shipping - If no delays||Economy Shipping - $3.00|
If you receive the wrong order or if your order is permanently damaged during delivery, we can offer either a full refund or to resend your order. If you select a refund, it will be processed and credit will automatically be applied to your original method of payment within a certain amount of days depending on your bank.
We do not offer exchanges for different colors. We always ship the color that is selected when the order is placed. Please confirm that you have selected the correct size and color before submitting your order.
Orders are fulfilled for shipment within 24 hours of being place and cannot be changed after this time. Order cancelations and changes can only be accepted within 24 hours under the conditions that the order has not been fulfilled. Please do not send your exchange back to our distribution facility. Please contact our support team at email@example.com when making an exchange for the returned address.
Due to the recent spike of the Covid-19 pandemic, our shipping carriers have informed us of increased delays. As a result of reduced staff and a record of online ordering. Our current shipping estimates is 7 to 20 days if no delays, after the order has shipped. Enzo Footwear and Apparel is not responsible for delays in delivery by the shipping carrier. Delays for delivery is not grounds for refund.